|
|
|
|
"I was very happy with the transaction. I wish all vendors operated in the same way."
- Bailey from CA
|
|
|
|
|
|
|
|
← Back to tire info.
Yokohama Tire 30-Day Trial
Eligible Tires
Yokohama’s Performance Promise 30-Day Trial applies to the original purchaser of a set of four Yokohama brand AVS dB S2, AVS ES100, S.drive, AVID H4s/V4s/W4s, AVID TRZ, AVID T4, AVID Touring, AVID Touring-S, AVID S/T, Geolandar H/T-S, Geolandar A/T+II and Geolandar A/T-S tires bearing D.O.T. serial identification number, purchased as replacement tires in the United States and
operated in normal highway use (commercial use excluded) in the United States.
Eligible tires must be used on the vehicle on which they were originally installed, in conformance to the vehicle manufacturer’s recommendation.
This trial offer applies to tires on vehicles registered and operated in the United States only.
The 30-Day Trial Offer
If for any reason, other than those outlined in this policy, you are not satisfied with your new set of Yokohama tires, within 30 days from date of purchase, eligible tires may be returned for a full refund. Your refund will include orgional shipping or installation charges (up to $45.00) and applicable taxes. (Installation charges will be covered only if originally installed by Vulcan Tire Sales)
Returning Your Tires During The Trial Period
You have 30 days from the date of purchase to return your tires to the Yokohama tire dealer from which they were purchased and present the original sales invoice.
Refund Exclusions
Your tires are not eligible for a refund if:
- there is a road hazard condition or injury such as: damage caused by obstacles or debris on the highway, cuts, punctures (whether repairable or not), snags, bruises, tears, abrasions or impact breaks.
- there is damage or failure resulting from improper operation or maintenance such as: operation while flat or severely under-inflated, improper application of tire size and/or specification, improper mounting/dismounting procedures or tire/wheel assembly balance; load, speed and inflation practices causing excessive operational temperatures that exceed tires’ capabilities, damage caused by tire repair.
- there is damage or failure resulting from: damaged rim or chain damage; wheel alignment or brake problems, mechanical irregularities in the vehicle or wheel, negligence, misuse and abusive driving, including but not limited to spinning, racing or accident damage.
- the tires have more than a 1/32 treadwear.
General Exclusions
The trial offer applies only to the original purchased set of four tires.
Your tires are not eligible for a refund if:
- tire/tires has/have been used in motorsports activities or competitive events.
- tire/tires has/have been transferred from the vehicle on which they were originally installed.
Yokohama reserves the right to require proof of purchase, ownership, and purchase date and may deny credit if not submitted if requested.
|
|